Governance & Privacy
Trustees
Trustees bring skills in financial inclusion, social mobility, business leadership, mental health, and risk management.
Together, the team’s experience in arts, engagement, fundraising, finance, governance, and safeguarding ensures the charity is responsive to needs, well run, agile, and robust.
Ayesha Begum
Ayesha has worked in the not-for-profit and charity sector for a number of years focussing on financial inclusion and social mobility. She currently works on projects related to strategy, systems change and social impact to create a fairer and more accessible financial services sector. Prior to this, she managed programmes assisting thousands of young people from low-income backgrounds to enter universities and access the professions.
She also volunteers her time as Global Development Manager at a STEM-based organisation to engage and inspire young people into STEM related fields.
Ayesha has lived in Crystal Palace for a number of years and is keen to use arts and local heritage to advance opportunities for the local community to come together through shared interests. As a trustee, she will support with volunteer management and associated engagement, policies and procedures related to this.
Aoife Dawe
Chartered accountant with 12 years’ experience in finance and strategy roles across the Fast Moving Consumer Goods and retail sectors. She brings expertise in strategic planning, commercial finance, financial modelling, budgeting and risk management, supporting Invisible Palace with strong financial oversight and strategic guidance. Aoife has lived in Crystal Palace for three years and enjoys engaging with the local community through clubs and creative pursuits.
Catherine O'Connor
Senior Manager with broad experience within the arts, culture, and charity sectors, bringing risk management, leadership and strategic insight to support risk mitigation, organisational resilience, and enhancing community impact.
Mary Lines
Business leader with a Global services firm focused on mobilising, transforming and controlling the delivery of services contracts across industry bringing commercial experience and risk management skills to Invisible Palace.
Sarah Patterson
Sarah has been in the retail sector for 20 years and spent the last 11 working for British Red Cross where she leads on policies, development and risk management. Sarah also champions well-being and diversity and as a student counsellor, endeavours to apply this lens to her corporate role to ensure policies and procedures are accessible and person centred. Social impact is close to Sarah’s heart particularly since the pandemic. Her role as a Trustee at Invisible Palace is to support and advise on policy and procedures and she is passionate about bringing the community together through shared interests.
Charitable Status
Invisible Palace is registered as a Charitable Incorporated Organisation (CIO)
Registered address 23 Dulwich Wood Avenue London SE19 1HB.
Our Registered Charity Number is 1165888.
Invisible Palace has been constituted since June 2015. It was registered as a Charitable Incorporated Organisation by the Charity Commission on 7th March 2016, which is its legal date of foundation.
Privacy Notice
Invisible Palace works with local people to create and run projects. For this reason, we know it’s important to work in a way that people would expect—particularly when it comes to any personal information that we collect.
In this Privacy Notice we explain when and why we collect your personal information, how we use it, the limited conditions under which we may share it with others, and how we keep it secure.
Topics:
- What information do we collect about you?
- Newsletter mailing list
- Volunteering
- Lawful basis for processing
- Who do we share information with?
- How long do we keep your information?
- Access to your information and your rights
- Cookies
- Other websites
- Changes to our privacy policy
- How to contact us
What information do we collect about you?
We collect information about you when you:
- Sign up for our newsletter
- Sign up to volunteer with us
- Sign up to be part of a project
This may include your name, email address, and any other information you choose to provide. Website usage information is also collected using cookies.
Newsletter mailing list
As part of the subscription process for our newsletter, we collect personal information. We use that information to:
- Send you updates you have asked for
- Contact you if we need to obtain or provide additional information
- Check that our records are correct
We do not rent or trade email lists with other organisations or businesses.
We use a third-party provider, EmailOctopus, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us check and improve our communications.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails.
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other approved mechanisms.
Volunteering
If you sign up to volunteer with Invisible Palace, we will hold some of your personal details so that we can stay in touch with you about volunteering opportunities.
In addition to contact details, we may store:
- Your volunteering preferences
- Relevant experience
- Information relating to DBS checks (where appropriate)
- Any other information you choose to share with us
This information will only be accessible to those managing volunteering activities and will not be shared further unless required by law.
We may use EmailOctopus to communicate with volunteers.
Lawful basis for processing
We process your personal data under the following lawful bases:
- Consent – for example, when you sign up to receive our newsletter
- Legitimate interests – for example, to organise and manage volunteering activities
- Legal obligation – where we are required to comply with the law
You can withdraw your consent at any time where we rely on it.
Who do we share information with?
From time to time, Invisible Palace receives grant funding or sponsorship. As part of application and evaluation processes, we may share anonymised information with funders or partner organisations.
This may include aggregated statistics relating to events, volunteering, website use, or equal opportunities monitoring. This information will not identify you personally.
We do not sell or share your personal data for marketing purposes.
How long do we keep your information?
We only keep your personal information for as long as necessary:
- Newsletter data is kept until you unsubscribe
- Volunteer data is kept for up to two years after your last involvement, unless there is a reason to retain it longer
We regularly review the information we hold and securely delete anything that is no longer required.
Access to your information and your rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Restrict how we use your data
- Object to processing
- Request transfer of your data (data portability)
- Withdraw consent at any time (where applicable)
You can update your details via the “update your preferences” link in our emails or contact us directly.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.
Cookies
Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour data.
We use cookies to:
- Understand how people use our website
- Improve user experience
Where required, we will ask for your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings.
Other websites
Our website may contain links to other websites. This privacy notice only applies to our website, so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy notice under regular review and will place any updates on this page.
This privacy notice was last updated on: 20 April 2026
How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you:
Email: info@invisiblepalace.org.uk
Address: 23 Dulwich Wood Avenue SE19 HB